Shipping & Returns

SHIPPING

All in-stock items are sent via Sendle within 3 business days of ordering. 

Standard shipping of $9.95 will be added at checkout. We offer free shipping for orders over $100.

Standard shipping includes "Authority To Leave" instructions, whereby the postage carrier utilised for delivery are not required to collect signature on delivery and may leave your parcel unattended on your property. "Authority To Leave" instructions release Sea Life's Beauty from all responsibility in regards to ensuring delivery to your person, including but not limited to situations of carrier delivery to the wrong address, goods stolen after delivery or damage that otherwise occurs due to delivery to your property with authority to leave.

"Signature on Delivery" is available through Australia Post - please look out for this "additional product", and add it to your cart if you would like this option.

International shipping can be arranged by special order - please contact us with your request.

We’re proud to partner with Sendle who offer the first 100% carbon neutral delivery service in the world.

LOCAL PICK UP

Local pick up can be arranged from Sea Life's Beauty HQ in Cromer. You will receive notification once your order is ready to be collected.

URGENT ORDERS
If you need something urgently please contact us before ordering to check delivery times and we’ll do our best to get the item to you as soon as possible.

RETURNS

All purchases are final so please choose carefully. We want you to love your items as much as we do, so if you're not 100% satisfied with your purchase, you can return it for a CREDIT (excluding the shipping) within 7 days of receiving it. 

Please note that return shipping costs will be your responsibility. We hope you understand.

If an item is damaged through delivery, please contact us immediately with a photo explaining the damage and we will issue a REPLACEMENT.